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Shipping & Returns

Shipping Rates:

  • FREE USPS Priority SHIPPING ON ORDERS OVER $75.00
  • We ship USPS First Class with Tracking
  • Shipping rates will vary based on time, weight and location. For more information, please calculate time and cost at www.USPS.com
  • For International Shipping cost and delivery rates, please visit www.USPS.com for a shipping quote


Shipment Processing:

  • Orders received after 10:00 AM MST will be processed the next business day
  • Most orders will be processed and shipped within 2 business days
  • We do not ship on Saturday, Sunday, or Holidays
  • E-mail notification with your tracking number will be sent once your order ships


APO/FPO and PO Box Shipping:

APO/FPO and PO Box will be shipped via USPS First Class Mail. Transit times vary and are not guaranteed by USPS.


Alaska, Hawaii, Guam, Puerto Rico Shipping:

Alaska, Hawaii, Guam, Puerto Rico will be shipped via USPS First Class Mail. Transit times vary and are not guaranteed by USPS


Damaged Shipments:

  • Contact USPS direct at 1-800-ASK-USPS or (1-800-275-8777)


Can You Gift Box My Order?

Unfortunately, we are unable to gift-wrap at this time. We apologize for any inconvenience.


Confirmation of Shipment

Once your order has shipped, you will receive an e-mail you that the order has shipped with your tracking number or log on to your account to view the status of your order.



RETURN POLICY: 

  • Merchandise must be returned within 30days
  • Return form must be included
  • Merchandise must have all original tags attached
  • Items must be in their original form (NOT worn, altered, or washed).
  • We reserve the right to refuse a refund/ exchange if the items have any signs of wear, alterations, misuse or damage
  • Guise Ink does not guarantee the exchange or credit for a defective item. If you believe an item is defective please give notice to info@guiseink.com before sending the item back.
  • You may use a shipper of your choice for a full refund, less the original shipping cost. To insure we receive your return/exchange please request a tracking number from your shipper.
  • We are not responsible for lost returns or exchanges.
  • Original shipping and handling charges are not refundable
  • All Refunds are issued to the original payment method

 

EXCHANGES: 

Please note that we are only able to exchange items for a different color/size of the same item. You can place a new order if alternative items are required, and simply return the original item to us for a refund.

  • Securely repackage your merchandise. Cover or remove any original mailing address label or shipper barcodes from package
  • Affix prepaid shipping label to package
  • Drop off your package to your nearest USPS location
  • Please keep bottom tracking portion of the label for your records and tracking
  • PLEASE NOTE: If the item you wish to exchange is out of stock, a refund will automatically be issued to the original purchasing credit card and you will be notified via email.